Yes, all Trivalya silver jewelry is crafted from BIS hallmarked 92.5 pure silver.
Yes, we provide an authentication certificate with every Trivalya silver jewelry purchase.
Yes. We use certified natural Nepali Rudraksha in our bracelet collections. Since every Rudraksha is naturally formed, slight variations in size, shape, colour, and texture make each bracelet truly one of a kind. We never use synthetic or artificial Rudraksha.
Yes. We use natural semi-precious gemstones in our bracelet collections. As every gemstone is unique, slight variations in colour, pattern, and texture are natural and enhance the individuality of each piece. We do not use synthetic or artificial gemstones.
Yes. We offer a 6-Month Gold Plating Warranty on eligible gold-plated jewellery. If the plating fades under normal wear within the warranty period, we will re-plate it at no additional cost. Please contact our customer support team for assistance.
We offer returns and exchanges within 7 days of delivery for eligible products. Items must be unused, unworn, and returned in their original packaging with all accessories. Customized products, international orders, and Rakhi collections are not eligible for return or exchange. Refunds are processed after a successful quality inspection and may take up to 21 working days to reflect in the original payment method.
Yes. We offer Free Shipping across India on all prepaid orders. Shipping charges for Cash on Delivery (COD) or other applicable orders are calculated at checkout based on your delivery location. International shipping is available at a flat fee of ₹3,500 per order.
Orders placed before 3:00 PM IST are generally processed and dispatched within 3–5 working days. Made-to-order or pre-order products may require additional processing time. International deliveries typically take 15–30 business days, depending on the destination and customs clearance.
Absolutely. Every Trivalya Jewelry piece is handcrafted with premium-quality materials and undergoes rigorous quality checks before dispatch. As we work with natural gemstones, Rudraksha, and handcrafted elements, slight variations in colour, texture, and finish are natural and make every piece uniquely yours.
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